Terms & conditions -

1. General Information

e-artisana.com is an online store specializing in handmade Moroccan bags, leather slippers, and traditional artisanal products.
These Terms & Conditions govern your use of our website, including browsing, purchasing, and interacting with our content.

2. Use of the Website

By using this website, you confirm that you are at least 1 years old or have the legal capacity to enter into a binding agreement.
You agree to use this website only for lawful purposes and in accordance with these terms.
Any unauthorized use of this website may result in termination of your access.

3. Products and Services

All products listed on our website are handmade, and slight variations in color, size, or design may occur due to their artisanal nature.
Product descriptions, images, and prices are accurate to the best of our ability, but errors may occur. We reserve the right to correct any inaccuracies without prior notice.
We reserve the right to modify or discontinue products or services without notice.

4. Orders and Payments

By placing an order, you agree to provide accurate and complete information.
All orders are subject to availability and confirmation of payment.
Payment must be made in full at the time of purchase via the payment methods available on our website.

5. Shipping and Delivery

We ship worldwide, and shipping costs are calculated at checkout.
Delivery times are estimates and may vary depending on the destination.
We are not responsible for delays caused by customs, couriers, or unforeseen circumstances.
Any import duties, taxes, or additional fees are the responsibility of the customer.

6. Returns and Refunds

We accept returns or exchanges within [Insert Timeframe, e.g., 14 days] of receiving your order, provided the product is unused and in its original condition.
Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
Refunds will be processed within [Insert Timeframe, e.g., 7-10 business days] after we receive the returned item.

7. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of e-artisana.com and is protected by copyright laws.
You may not copy, reproduce, or distribute any content without our prior written consent.

8. Limitation of Liability

e-artisana.com is not liable for any direct, indirect, or consequential damages arising from your use of our website or products.
We make no guarantees about the functionality, performance, or availability of this website.

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of [Insert Country]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].

11. Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website constitutes acceptance of the revised terms.

12. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us:

Email: contact@e-artisana.com.
Phone: +212 6 00 40 62 16.
Address: Haut Founty Agadir 80000.

Thank you for choosing e-artisana.com. We appreciate your trust in our handmade Moroccan products and look forward to serving you.